Changing businesses, changing minds

Employees are key in delivering organisational change, but to be on board they need to know why change is critical, and how they can play their part. We help clients articulate their change stories to achieve their transformational goals.

We start with

the audience​

Who are they?

Recognise the differences in engaging with senior management and front-line employees. 

Employee communication principles


Be clear

Be clear about the strategy and what it involves.

Be honest

Highlight the positives, don’t ignore the negatives. 

Be creative

Creative messaging will resonate more.

Be inclusive

Encourage participation, discussion and contribution.

Change is inclusivity

When this major European bank embarked on a digital transformation project, they asked us to help them communicate their change story. We supported them on everything from Leadership communications to events and broader colleague engagement.

Change is conversational UI

We prototyped AI-powered interfaces for this national pensions provider, enablingsmoother interactions and more efficient back-office experience.

Change is a new
kind of ownership

When this leading UK Consulting business moved to an employee-owned structure, we helped keep their employees informed, involved and engaged.



5th Floor
6–7 St Cross Street
London, EC1N 8UA
+44 (0)20 3811 8300

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